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Privacy Policy

Refresh Tech is dedicated to safeguarding the privacy of its customers and users of its website. In this policy, we have explained what personal information we collect, how we use it, and what you can do in the event that you have any issues.

Collection of Information from us:

In order to provide you with an efficient service, we need to collect certain personal information. When you are submitting your information you might observe that we require your contact and billing information of your’s to process the transaction and fulfil your order. Additionally it also includes details such as your name, your address and your credit card details and your account number. We will also need the up-to-date contact information for each service purchased, as set out in our Terms and Conditions.

How do we store your personal information?

  • We have a secure storage system for both offline and online information to ensure that your information is well protected. However, it still remains important that you never share your username and password with any other person.
  • While we aim to store your personal information secure and private, we shall not be responsible for any breach of security caused by third parties.

Why the Information is collected?

  1. We use your personal information to process any transaction you undertake with us and for internal administration and analysis (for customer service issues and random quality checks for example).
  2. Manage our business including billing, process payments, identify and prevent fraud, send critical service communications, comply with law enforcement and regulatory requirements, and general customer service.
  3. Personalize our website for you.
  4. We do not sell, rent, trade or give away any of your personal information to third parties for marketing purposes without your consent. For these purposes only and with your consent only, we may send out your information to other countries including those outside the European Economic Area (EEA). Other countries offer differing levels of protection of personal information, not all of which may be as high as the UK.

Rights you Possess:

  • You have the right to access and in certain circumstances delete the information that we hold.
  • The right to notify/correct us of any mistakes in the information that we hold.
  • You have the right to receive a copy of the information we hold in certain circumstances.
  • Provision of any information will be subject to providing appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank and an original copy of a recent utility bill showing your current address). We may suppress the personal information that you request to the extent permitted by law.
  • You may instruct us at any time not to use your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

If you want to exercise any of your rights please email, call or write to us at:
Refresh Tech
27, New Chapel Street, Mill Hill, Blackburn BB2 4DT
Call: +44 77 7888 9679

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